Shipping policy

Shipping Policy

Thank you for shopping with Leading Trade Center. We want your fragrances to reach you quickly, safely and in perfect condition. This policy explains how we process and ship your order.

Order Processing
We process orders as quickly as possible. Most orders placed on a business day ship the same day, and orders placed on weekends or holidays ship the next business day. Once your order ships, you will receive an email with your tracking information.

Shipping Rates and Delivery Times
We offer free standard shipping on eligible orders. Delivery times depend on your location and the shipping method selected at checkout. Most orders arrive within a few business days after shipping. Delivery estimates begin when your order ships, not when it is placed, and are not guaranteed. Delays caused by weather, holidays, high carrier volume or other circumstances outside our control may occur.

Where We Ship
We ship to addresses within the United States. Fragrances contain alcohol and are classified as flammable liquids by shipping carriers, so some locations and shipping methods may be restricted. We cannot ship to PO boxes in some cases, and certain orders may be sent by ground service only.

Tracking Your Order
After your order ships, you will receive an email with a tracking number and link so you can follow your package. Tracking information may take some time to update after the shipping label is created. If you do not see the email, please check your spam folder or contact us.

Shipping Address
Please make sure your shipping address is complete and correct when you check out. We are not responsible for delays, lost packages or returns caused by an incorrect or incomplete address. If you notice a mistake, contact us as soon as possible. We can only update an address before the order has shipped.

Lost, Delayed or Damaged Packages
If your tracking has not updated for several days or your package appears to be delayed, please contact us and we will work with the carrier to resolve it. If your package is confirmed lost, we will replace the order or issue a refund. If your order arrives damaged, contact us promptly with your order number and clear photos of the product and packaging, and we will make it right.

Order Changes and Cancellations
Because we ship orders quickly, we may not be able to change or cancel an order once it has been placed. Please contact us right away if you need to make a change, and we will do our best to help before the order ships.

Contact Us
If you have any questions about your shipment, please reach out through the Contact page on our website. Our team will be happy to help.